Managed Service Clients :
Please use the dedicated Managed Support Priority Number, email or client contact form for the quickest rESPONSE and highest priority support
(Business Hours / Emergency)
All Support Requests should be submitted through the Office at 512-272-6106. This ensures that you will receive the fastest possible support.
Submitting requests to individual technicians may delay your support request. Technicians may be on-site, working on an existing project or out of the office.
(Business Hours)
All Support Requests via email should be directed to support@canitan.com.
and should include the following:
Name:
Company:
Who we should contact:
Contact Phone Number:
Description of Service Issue:
Priority Level (1-Emergency – 5 – Low):
When should this be done by?:
NOTE: Submitting requests to individual technicians may delay your support request. Technicians may be on-site or out of the office. If a request is direct to a support specialist please CC: support@canitan.com.
Please use the form below to submit a support request
