All Support Requests should be submitted through the Office at 512-272-6106. This ensures that you will receive the fastest possible support.
Submitting requests to individual technicians may delay your support request. Technicians may be on-site, working on an existing project or out of the office.
E-Mail:
(Business Hours)
All Support Requests via email should be directed to support@canitan.com. and should include the following:
Name: Company: Who we should contact: Contact Phone Number: Description of Service Issue:
Priority Level (1-Emergency – 5 – Low): When should this be done by?:
NOTE:Submitting requests to individual technicians may delay your support request. Technicians may be on-site or out of the office. If a request is direct to a support specialist please CC: support@canitan.com.